Notice of Privacy

Privacy Notice Group Hotelero Majestic, S.A. Of C.V.

A. Identity of the person responsible.

Group Hotelero Majestic, S.A. Of C.V., Best Western Majestic, with address at Francisco I. Madero Number 73, Colonia Centro, Cuauhtémoc Delegation, Mexico City, C.P. 06000, is responsible for the treatment of your personal data and the information that is collected from the owners, which is treated in a strictly confidential manner. Our Data Protection Officer is the Personal Data Department and is located at the same address, you can contact him at the email: avisodeprivacidad@majestic.com.

This Notice of Privacy applies to the following websites belonging to Best Western Majestic:
Www.majestichotel.com.mx derived from the Hotel Group Majestic, S.A. Of C.V., operates under the license of Best Western, do not belong and are not controlled by Best Western Hotels, AC, Best Western Hotels and Best Western International, Inc. affiliates so they may have their own policies Of privacy that may differ from those of Grupo Hotelero Majestic, S.A. Of C.V.

Personal information.

For the purposes indicated in this Privacy Notice, Best Western Majestic may collect your personal data in several ways: when the information is provided directly by you; When you visit the Best Western Majestic and Hotel Majestic websites when you use the services offered by Best Western Majestic online and when we obtain information through other means than those indicated above and that are permitted by applicable laws.

The personal data obtained by the above means are:

1. Identification data: name (s), surname (s), address, home telephone number, cellular and / or work, marital status, signature, email, gender, age, date of birth, username and password .
2. Financial data: cardholder's name, credit card number, expiration date (in case of online transactions).
3. Billing details: name or business name, RFC, tax domicile.
4. Preference data: related to the room, services required and / or reason and travel preferences.
    
   C. Sensitive personal data.

Sensitive personal data are those data which affect the most intimate area of ??the data subject, or whose misuse could lead to discrimination or entail a serious risk to the data subject. In particular, those that may reveal aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, trade union affiliation, political opinions, sexual preferences are considered sensitive. In case of staying in any of our hotels, the sensitive personal data that we will request will be those related to different health or abilities, which will be used only to provide you with a better service and to meet your specific needs.

D. Purpose and treatment of personal information.

Purposes that give rise to the legal relationship and are necessary for the provision of services:

1. The personal information you provide to us will be used by Best Western Majestic to provide the services you request or that are part of a program you have enrolled in or a purchase you have made: reservations, purchase of vacation packages, membership To our programs of loyalty, organization of events and social gatherings, purchase of products and / or tourist services.
2. Best Western Majestic may use the personal information you provide to provide you with a better service and, if necessary, identify your preferences during your stay and make it more enjoyable.

Purposes that do not give rise to the legal relationship nor are they necessary for the provision of services:

1. You can also use the information to offer you promotions and tourist and commercial products, sending promotions, special services, newsletters, surveys, prize draws and other online contests.

E. Limitation on the use or disclosure of personal information.

At any time you can express your refusal to deal with the purposes that do not give rise to the legal relationship nor are necessary for the provision of the service, or, the revocation of the consent that has given us to the processing of your personal data, by means of a Request to be submitted in writing to the Department of Personal Data at the following address: Francisco I. Madero Number 73, Colonia Centro, Cuauhtémoc Delegation, Mexico City, CP 06000, from 9 to 14 hours from Monday to Friday or email avisodeprivacidad@hotelmajestic.com.
 
Said application shall contain at least the following:

• Name of the Owner of the Personal Data.
• Email to receive notifications.
• Documents proving their identity or, where applicable, legal representation of the holder.
• Clear and precise description of the personal data in respect of which it is sought to exercise the right and the right that is intended to be exercised.
• Any other element or document that facilitates the location of personal data.
• In case the request does not satisfy any of the requirements indicated above, the Department of
• Personal Data may request within 5 days after receipt of the request that provides the elements or documents necessary to process the same. You will have 10 days to attend the request, in case of no response within that period, the corresponding request will be considered.

The terms of service shall be a maximum of 20 days from the date of receipt of the request to communicate the determination adopted, in order that, if it is appropriate, it shall be effective within 15 days after the response is issued . In order to protect your confidentiality, Best Western Majestic will send the response to your request to the email you have provided for this purpose and keep it available to the applicant at the address indicated in the previous paragraph.
 
F. The exercise of the rights of access, rectification, cancellation and opposition.

The access, rectification, cancellation or opposition with respect to the information provided by the Federal Law on the Protection of Personal Data held by Individuals, may do so by submitting the request addressed to Best Western Majestic, in terms of the established In the previous section E., which will be answered in the terms indicated therein.

G. Control and security of personal information.

Best Western Majestic is committed to taking the necessary measures to protect the information collected, using security technologies and control procedures in accessing, using or disclosing your personal information without authorization, for example by storing the personal information provided on servers located in Data Centers that have limited access controls, However, no security or data transmission system of which the company does not have absolute control and / or dependency on the Internet can guarantee that it is totally safe.

H. Electronic media and cookies.

In the event that you use electronic means in relation to your personal data will be generated cookies in order to provide you with a better service.

Cookies are small pieces of information that are sent by the website to your browser, stored on your computer's hard drive and used to determine your preferences when connecting to the services of our sites, as well as to track certain behaviors Or activities carried out by you within our sites.

In some sections of our site we require the client to have cookies enabled, since some of the features require these to work. Cookies allow us to:

• Recognize it when entering our sites and offer you a personalized experience.
• Know the personal settings of the site specified by you, for example, cookies allow us to detect the bandwidth you have selected when you enter the home page of our sites, so that we know what type of information is advisable to download.
• Calculate the size of our audience and measure some traffic parameters, because each browser that accesses our sites acquires a cookie that is used to determine the frequency of use and sections visited of the sites, thus reflecting their habits and preferences, information That is useful to us to improve the content, the holders and the promotions for the users.
• Cookies also help us to track some activities, for example, in some of the surveys that we launched online, we can use cookies to detect if the user has already completed the survey and avoid deploying it again, if it has done so. The "help" button on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to make the browser notify you when you receive a new cookie, or how to disable all cookies, however , Cookies allow you to take advantage of the most beneficial features that we offer, so we recommend that you leave them activated.

I. Changes to this privacy statement.

Best Western Majestic may at any time update this privacy statement. In the event of any substantial changes to this statement, we will communicate it through our web sites indicated in subsection A of this Privacy Notice.

Therefore, we encourage you to periodically visit this privacy statement to be aware of any updates.
 
I hereby acknowledge and accept the terms and conditions set forth in this Privacy Notice, and if not I will notify Best Western Majestic in terms of what is stated in items E and F of this Privacy Notice.
 
In case of any nonconformity or complaint about the processing of your personal data, you can go to the Federal Institute for Access to Information and Data Protection.
 
Last Updated: November 15, 2016.

See more at: http://www.majestichotel.com